Return Policy

Item isn't what you wanted or expected? Doesn't fit or feel the way you hoped? Simply return your gear for any reason within 90 days for a refund. Your experience is our #1 priority and we want you to love your new gear.

If you wish to replace your item for a different size or color, please place a new order for the desired product and send your original item in for a full refund.

Send your return to:

Mr. S Leather, Returns
385 8th Street
San Francisco, CA 94103

All merchandise we carry will be replaced or repaired for a minimum of one year should it be defective for any reason. If you need to have your item repaired or replaced, please reach us at so we can assist you with the best solution.

Special notes:

  • Custom and Made-to-Measure items are non-refundable, please take your time when ordering these items. Contact our Customer Service team for any assistance.
  • Dildos, Inflatables, and Insertable Toys are only refunded if returned unopened and in their original packaging.